Managed IT Services provide you with a fixed monthly expense so you can depend on the efficiency of your technology and enjoy a predictable IT budget without costly surprises. IT Managed Services can provide the peace of mind you need by ensuring that experienced resources are managing your IT environment, reducing risk and providing comprehensive insight into your IT operating environment. We can provide 24x7x365 monitoring and remediation for all your IT systems and provide visibility into the end-to-end application environment including applications, servers, storage and networks to quickly detect and diagnose the root cause issues that affect service availability.
Just like your server is an extension of your company, our experts will be an extension of your server. Any maintenance or updates will be handled by us quickly and painlessly. We will solve your IT problems using our expertise. Ensuring that the right the solution is cost effective for your needs. We setup and maintain servers , install wireless access , backup your customer databasees, and even implement a plan that sets you up for success. We leverage our staff’s business and project management skills to create technology plans that help your company reach its full potential.
Setup and maintain Local, Remote and Cloud Backups. Your company’s data is critical to business operations. Ensure you have a professional backup solution with redundancy, monitoring, support and recovery processes. We implement simple and redundant solutions to truly protect your data and offer you peace of mind.
To ensure the quality and effectiveness of every IT business , we support the following of our client's Network needs: Configuration management tools, Domain name services (DNS), Dynamic hosting control protocols (DHCP), Ethernet network, Firewalls, Routers, Infrastructure automation, IP address management, Monitoring and trending tools, Server infrastructure, Server load-balancers, Server virtualization, Telephony, Internet connectivity, Virtual private network (VPN).
Our IT Help Desk is tactical and focused to meet client primary goals and issues. We help to quickly resolve end users immediate needs and technical issues and incidents. The following are services include: Act as a single point of contact (SPOC) for IT Support, Use a tracking solution for all incoming incidents, Basic Incident Management and Problem Management, Assist in some areas or applications supported by specialty groups outside of the help desk, Provide level 1, 2 support Managing the Client IT technical Knowledge Base, Self-Service options for end users.
We offer a wide range of infrastructure technical support services to cable up and configure devices to streamline and enhance client needs : Fifth Ave IT Services Solutions services include but not limited to: - Fiber installation of storage devices - System administration - Server virtualization installs, - Cloud backups, - System capacity planning
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